"Are you licensed and insured for this type of work?"

Why it matters: Landscaping licensing varies wildly by state. Some states require contractor licenses for hardscaping (concrete, retaining walls) but not for planting.

"Can I see a detailed written proposal with plant species and quantities?"

Why it matters: Verbal descriptions like "some nice shrubs along the fence" are meaningless. A professional proposal names every plant species, size at planting, quantity, and placement.

"Does the quote include soil preparation and amendments?"

Why it matters: Healthy plants need healthy soil. If your native soil is heavy clay, compacted, or nutrient-poor, amendments (compost, topsoil, fertilizer) are essential for plant survival.

"What is included in site cleanup and debris removal?"

Why it matters: Landscaping generates significant debris: old plants, stumps, sod, rocks, construction waste from hardscaping. Clarify who hauls it away and what the property looks like when they leave.

"Do you provide a plant warranty or guarantee?"

Why it matters: Reputable landscapers guarantee their plants for at least one growing season (typically 90 days to 1 year). Plants can fail from improper planting, poor stock quality, or site conditions the contractor should have accounted for.

"What is the project timeline, and how does weather affect it?"

Why it matters: Outdoor projects are weather-dependent. Rain delays concrete pours, extreme heat stresses new plantings, and frozen ground prevents excavation.

"Will this project require a permit or HOA approval?"

Why it matters: Retaining walls over a certain height (typically 4 feet), fences, significant grading changes, and work near property lines or easements may require permits. HOAs have their own approval processes for exterior changes.

"What is the payment schedule?"

Why it matters: Landscaping projects involve significant material costs (plants, stone, soil) that contractors often purchase upfront. A 30-50% deposit for materials is reasonable.

"How should I water the new plants, and for how long?"

Why it matters: New plants need consistent watering for 4-12 weeks to establish roots. The watering schedule depends on plant type, soil, season, and whether you have irrigation.

"What happens if we need to make changes once work starts?"

Why it matters: Outdoor projects frequently encounter surprises: hidden roots, rock layers, underground utilities, drainage issues discovered during excavation. The process for handling changes affects both cost and timeline.

"Do you offer ongoing maintenance, and is it separate from the installation?"

Why it matters: Many landscaping companies offer maintenance packages. Understanding whether maintenance is included in the installation quote — or billed separately — prevents confusion.