"What flooring types do you specialize in, and which would you recommend here?"

Why it matters: Flooring installers tend to be better at some materials than others. A shop that does mostly LVP may rush hardwood jobs.

"Are you licensed and insured? Can I see the certificate?"

Why it matters: Flooring typically does not require a trade license the way electrical does, but a contractor license matters in many states. Insurance matters more: if an installer damages your subfloor or an adjacent wall, you want their liability coverage paying for it.

"Does your quote include demo and disposal of the existing floor?"

Why it matters: Removal of old flooring is labor-intensive and often priced separately. A competitive quote may not include pulling carpet, removing tile, or hauling debris.

"How do you assess and prepare the subfloor before installation?"

Why it matters: The subfloor is everything. High spots cause tile cracks.

"Will you test for moisture before installing wood or engineered flooring?"

Why it matters: Wood and engineered wood fail in wet environments. Concrete slabs almost always have some moisture, even when they look and feel dry.

"How long does the flooring need to acclimate, and how do you handle that?"

Why it matters: Solid hardwood and many engineered products need to sit in your home for 3-7 days before installation. Skipping acclimation is the single most common reason wood floors develop gaps or buckle within the first year.

"What underlayment is included, and why?"

Why it matters: Underlayment goes between the subfloor and the finished floor. It affects sound reduction, moisture protection, comfort underfoot, and whether the manufacturer warranty is valid.

"How do you handle transitions between rooms, stairs, and doorways?"

Why it matters: Transition strips, stair nosing, and threshold pieces are rarely included in a basic flooring quote. When the scope is "1,200 sq ft of LVP," the transition where it meets kitchen tile may not be in the price.

"Who does the installation, your crew or subcontractors?"

Why it matters: Many flooring shops use subcontractors for installation. That is not automatically a problem, but it matters for accountability.

"What is your labor warranty, and what does it cover?"

Why it matters: Material warranties come from the manufacturer and cover product defects, not installation problems. The installer's warranty covers their work.

"Can you give me the exact brand, collection, and SKU for every material in the quote?"

Why it matters: A quote that says "hardwood, 4-inch plank, natural color" leaves room for substitution. You want the exact product spec so you can verify the grade and hold the installer to it.

"What is the payment schedule?"

Why it matters: A small deposit to hold the date is reasonable. Full payment upfront is not.